VNPAY PAYMENT GUIDE ON WEBSITE
VNPAY payment gateway is a payment solution developed by Vietnam Payment Solution Joint Stock Company (VNPAY). Customers can use bank cards/accounts, QR Pay/VNPAY-QR features integrated into Mobile Banking applications of banks or linked e-Wallets to make transaction payments and enter discount codes (if available).
Scan VNPAY-QR code on 35+ Mobile Banking Applications and 15+ linked e-Wallets

40+ ATM cards/domestic cards/bank accounts

4 International payment cards

Payment Methods via VNPAY

1. Payment Method via “Payment Applications Supporting VNPAY-QR”
Step 1: Select products or services and choose Pay Now or Order. At the payment page, please verify your ordered products, complete the recipient’s information, select VNPAY payment method, and click “Order Now.”
Step 2: The payment screen will switch to VNPAY payment gateway interface. Select the “Payment Applications Supporting VNPAY-QR” method.
Step 3: The system displays a QR code along with the amount to be paid. Please verify this amount. Use your banking application (from the listed banks), select “Scan Code” and scan the QR code displayed on the website payment screen.
Note: The QR code is valid for 15 minutes. For successful payment, customers should check conditions and scanning operations on their phones in advance to avoid timing out, which could affect payment and promotional codes.
Step 4: Verify information, enter discount code (if available) and complete the payment. When the payment is completed, you will receive an order confirmation notification on the website.
Guide for payment via QR Pay/VNPAY-QR feature

2. Payment Method via “Domestic Cards and Bank Accounts”
Step 1: Select products or services and choose Pay Now or Order. At the payment page, please verify your ordered products, complete the recipient’s information, select VNPAY payment method, and click “Order Now.”
Step 2: The payment screen will switch to VNPAY payment gateway interface. Select the “Domestic Cards and Bank Accounts” method and choose the bank you want to pay with from the list.
Step 3: Please enter your card/account information as required and select “Continue.” An OTP code will be sent to your registered phone. Enter the OTP to complete the transaction.
Note: The transaction will expire after 15 minutes.
Step 4: When the payment is completed, you will receive an order confirmation notification on the website.
Payment interface via “Domestic Cards and Bank Accounts”

3. Payment Method via “International Payment Cards (Visa, MasterCard, JCB, UnionPay)”
Similar to the “Domestic Cards and Bank Accounts” payment method.
4. Payment Method via “VNPAY e-Wallet”
Similar to the “Payment Applications Supporting VNPAY-QR” payment method.
VNPAY SUPPORT CHANNELS
- Call Center: *3388 or 1900 55 55 77
- Zalo OA: zalo.me/4134983655549474109
- Email: [email protected]
- Fanpage: facebook.com/VNPAYQR.vn